The Embassy of India in Abu Dhabi has announced changes to its outsourced consular services provider in the UAE, with Al Hind Tours and Travel LLC taking over passport, visa and authentication services from July 1, 2026.As part of the transition, existing service providers BLS International and SGIVS Global will stop accepting new applications after June 25. The embassy also said that scheduled appointments for passport, visa or consular services will no longer be available between June 26 and 30.In a notice issued on Friday, the embassy advised applicants to plan their submissions accordingly ahead of the transition period.Emergency consular services during the five-day transition window will be handled directly by the Embassy of India in Abu Dhabi and the Consulate General of India in Dubai. Applicants requiring emergency assistance may use the following contact details:
- Toll free: 800 46342
- WhatsApp: +971 54 309 0571
- Email: pbsk.dubai@mea.gov.in
The change follows the embassy’s earlier announcement that Al Hind Tours and Travel LLC had been selected as the new outsourcing provider following a tender and evaluation process.Applications submitted before the transition date will continue to be processed through existing service centers. From July 1, all applications for new passports, visas and consular services will be processed through centers operated by Al Hind Tours and Travel.The embassy urges members of the Indian community and other applicants to rely on official channels for the latest information related to passport, visa and consular services during the transition period.According to the embassy, arrangements are being made to ensure a smooth handover while maintaining access to essential services across the UAE.
