Users of taxi booking platform Lyft complained that the app was not working on Wednesday afternoon. Down Detector, a platform that tracks such outages based on user data, shows that users across the country have reported problems with Lyft.
So far, more than 1,100 users have reported problems with Lyft. hundreds complaint The situation also surfaced on social media, with users claiming they were unable to enter their addresses on the app.
Lyft acknowledged the issue in response to user inquiries on its customer service platform Ask Lyft. “We are deeply sorry for the issue you experienced. Our team is currently aware and working hard to fix it,” message read from handle. “We apologize for any inconvenience caused during this time.”
As of now, the platform has not given a clear timeline for when the app’s issues will be resolved.
Users vent their frustrations to Lyft
Lyft is the most popular ride-booking platform in the United States, with millions of users logging in to use transportation services every day. Many people were frustrated as the app was not working and took to social media to express their frustration.
“Why isn’t my Lyft app working? I’m trying to get to my destination and there’s no prompt.” one user wrote.
“Trying to schedule Lyft to the airport tomorrow but the app isn’t working???” another said.
This story is being updated.
